Delivery shall be made to the address provided by the customer, which may be different from their normal place of residence. Deliveries may be made to their place of work or even to a third person they wish to send a gift to. In all instances, the recipient of the product shall be required to provide an official form of identification and to sign the delivery note.


Items will be sent within 48 hours after payment reception and order confirmation.

Delivery time also depends on final destination. This range goes from 2 to 4 days for a national delivery, to 4 to 9 working days for an international one.

The delivery period stated on the website is of an indicative nature only. However, TEMATIKA will make all necessary efforts to meet the estimated delivery date, but accepts no liability for any possible delays.


Customers are informed of the breakdown of delivery costs when the order is placed. The applicable prices are those quoted on the website at the time the order is placed.

For purchases made by customers in countries outside of the European Union, please remember that delivery charges do not include import taxes (tariffs), which must be paid in cash upon delivery.

TEMATIKA accepts no liability for any possible delay related to goods clearance process nor for a border confiscation decision.